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Terms & Conditions

Last Updated: September 2026

1. General Provisions

Welcome to TheDEX (the "Platform", "we", "us", or "our"). These Terms of Service ("Terms") constitute a legally binding agreement between you ("User", "you", or "your") and the Platform governing your access to and use of our digital asset trading platform, websites, mobile applications, APIs, and any related services (collectively, the "Services").

By registering an account, accessing, or using the Services, you expressly acknowledge that you have read, understood, and agreed to be bound by these Terms, our Privacy Policy, and any additional terms and conditions that may apply to specific Services. If you do not agree to these Terms, you must not access or use the Services.

We reserve the right to modify these Terms at our sole discretion at any time. We will provide notice of significant changes by updating the "Last Updated" date at the top of these Terms. Your continued use of the Services following any modification constitutes your acceptance of the revised Terms.

2. Eligibility & Restricted Jurisdictions

2.1 Age and Legal Capacity: To use the Services, you must be an individual, corporation, legal person, or entity capable of entering into a binding contract, and you must be at least 18 years of age (or the age of legal majority in your jurisdiction).

2.2 Restricted Locations: You may not use the Services if you are located in, or a citizen or resident of, any state, country, territory, or other jurisdiction that is embargoed by the United States or where your use of the Services would be illegal or otherwise violate any applicable law (a "Restricted Jurisdiction"). Restricted Jurisdictions include, but are not limited to, the United States, mainland China, Singapore, Quebec (Canada), North Korea, Cuba, Iran, Crimea, Sevastopol, Sudan, and Syria.

2.3 VPN Usage: The use of Virtual Private Networks (VPNs) or any other technology to obscure your true location in order to bypass geographic restrictions is strictly prohibited and constitutes a material breach of these Terms, resulting in immediate account termination.

3. Account Registration & Identity Verification (KYC)

3.1 Registration: To use the Services, you must create a TheDEX account ("Account"). You agree to provide complete, accurate, and truthful information during the registration process and to keep this information up to date.

3.2 Verification (KYC/AML): We are committed to maintaining the highest standards of Anti-Money Laundering (AML) and Counter-Terrorism Financing (CTF) compliance. You must complete our identity verification process (KYC) before accessing certain Services. We reserve the right to request additional information, such as proof of address, source of funds (PoSOF), or source of wealth declarations at any time.

3.3 Account Security: You are solely responsible for safeguarding your Account credentials, including your passwords, email access, and two-factor authentication (2FA) codes. TheDEX will never ask for your passwords or 2FA codes. You must immediately notify us of any unauthorized use of your Account.

4. Services & Trading Rules

4.1 Spot Trading: We provide an execution platform for trading digital assets. You acknowledge that spot trading involves exchanging one digital asset for another or for fiat currency (where supported). The Platform matches your orders with other users' orders.

4.2 Derivatives and Margin Trading: The Platform may offer margin trading, futures, perpetual contracts, and options. These Services carry a significantly higher level of risk and may result in the rapid loss of your entire investment. By using these Services, you agree to our specific Derivatives Trading Terms.

4.3 Order Execution: We strive to execute your orders promptly; however, we do not guarantee that any order will be executed, accepted, recorded, or remain open. The Platform may experience latency, order book gaps, and extreme volatility, which can lead to slippage.

4.4 Earn, Staking, and Mining: Any yield-generating services provided by the Platform are subject to specific lock-up periods, network conditions, and slashing risks. Yield rates (APYs) are dynamic and never guaranteed.

5. Severe Risk Disclosure & Liquidations

5.1 Inherent Risks: Digital assets are highly volatile and largely unregulated in many jurisdictions. You should not invest money that you cannot afford to lose. The value of digital assets can drop to zero.

5.2 Margin Liquidations: If you utilize leverage and your margin ratio falls below the Maintenance Margin threshold, the Platform's risk engine will automatically and forcefully liquidate your positions to prevent negative equity. You are entirely responsible for monitoring your positions and posting sufficient margin. We hold no liability for losses resulting from liquidations.

5.3 System Failures: We do not guarantee continuous, uninterrupted access to the Platform. System outages, network failures, or API degradation may prevent you from modifying or closing positions.

6. Fees & Taxes

6.1 Fees: You agree to pay all applicable fees in connection with your use of the Services, as set forth in our Fee Schedule. We reserve the right to adjust our pricing and fee structure at any time.

6.2 Taxes: It is your sole responsibility to determine whether, and to what extent, any taxes apply to any transactions you conduct through the Services, and to withhold, collect, report and remit the correct amounts of taxes to the appropriate tax authorities. TheDEX does not provide tax or legal advice.

7. Prohibited Use & User Conduct

When accessing or using the Services, you agree that you will not violate any law, contract, intellectual property or other third-party right. You are solely responsible for your conduct while using our Services. Without limiting the generality of the foregoing, you agree that you will not:

  • Engage in market manipulation, including spoofing, wash trading, front-running, or quote stuffing.
  • Use the Services to pay for, support, or otherwise engage in any illegal gambling activities, fraud, money laundering, or terrorist activities.
  • Use any robot, spider, crawler, scraper, or other automated means or interface not provided by us to access the Services or to extract data.
  • Interfere with or circumvent any security features, KYC processes, or geo-blocking mechanisms of the Platform.

8. Suspension, Termination & Cancellation

8.1 Suspension: We may suspend, restrict, or terminate your access to any or all of the Services, and/or deactivate or cancel your Account, immediately and without notice, if we suspect that you have violated these Terms, engaged in illegal activity, failed a KYC/AML check, or if required by a valid subpoena or court order.

8.2 Asset Freezing: In the event of an investigation into suspicious activity, we reserve the right to freeze all digital assets and fiat funds held in your Account indefinitely until the investigation is concluded.

9. Intellectual Property

All intellectual property rights related to the Platform, including but not limited to software, trademarks, logos, UI/UX designs, and text, are the exclusive property of TheDEX. You may not copy, reverse engineer, decompile, or otherwise attempt to extract the source code of the Platform.

10. Disclaimer of Warranties & Limitation of Liability

10.1 "As Is" Basis: THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT ANY REPRESENTATION OR WARRANTY, WHETHER EXPRESS, IMPLIED OR STATUTORY. WE SPECIFICALLY DISCLAIM ANY IMPLIED WARRANTIES OF TITLE, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

10.2 Limitation of Liability: TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL THEDEX, ITS AFFILIATES, OR THEIR RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INCIDENTAL, INDIRECT, SPECIAL, PUNITIVE, CONSEQUENTIAL OR SIMILAR DAMAGES OR LIABILITIES WHATSOEVER (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF DATA, INFORMATION, REVENUE, PROFITS OR OTHER BUSINESSES OR FINANCIAL BENEFITS) ARISING OUT OF THE SERVICES, ANY PERFORMANCE OR NON-PERFORMANCE OF THE SERVICES, OR ANY OTHER PRODUCT, SERVICE OR OTHER ITEM PROVIDED BY OR ON BEHALF OF US.

11. Dispute Resolution & Governing Law

11.1 Governing Law: These Terms shall be governed by and construed in accordance with international commercial law, independent of conflict-of-law principles.

11.2 Binding Arbitration: Any dispute, controversy, or claim arising out of or relating to these Terms, or the breach, termination, or invalidity thereof, shall be settled by binding arbitration in accordance with the International Chamber of Commerce (ICC) Rules of Arbitration. The language of arbitration shall be English.

11.3 Class Action Waiver: YOU AGREE THAT ANY CLAIMS RELATING TO THESE TERMS OR OUR SERVICES MUST BE BROUGHT IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, REPRESENTATIVE, OR MULTI-PLAINTIFF PROCEEDING.

12. Contact Information

If you have any questions, feedback, or complaints regarding these Terms, please contact us at: